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Agent training

Thank you for being part of the Charles Sturt family, and for your constant support in representing the university across the globe.

As part of our commitment to provide you with the most updated information, we have made available the following training material.

Complete Part 1. and Part 2. of the training following the instructions provided below:

1

Part One

This is the marketing training section -  here you will find information about our key selling points, locations, areas of study, scholarships, and how to apply.

Instructions

  1. Download the training presentation
  2. Tell us when you have completed the marketing training.
    1. Submit a Declaration of completion
2

Part Two

This section covers 4 modules with the following content:

Instructions

  1. Click on the module to access the  training presentation
  2. Take notes of relevant  information provided on the training presentation
  3. Take the test below each presentation
  4. Once you pass the test (score over 60%).  Please take a screenshot and email it to internationalclient@csu.edu.au

Note: the test allows the same user to go over again multiple times until pa

Modules

Module 1. Genuine Temporary Entrant (GTE)

  • Requirements
  • Factors of assessment
  • Documents

Review module 1 presentation

Complete assessment

Module 2. Simplified Student Visa Framework (SSVF)

  • Key changes
  • Requirements

Module 3. Bio-security Legislation Update

  • Bio-security breaches leading to visa cancelation
  • Impact of visa cancelation
  • Agent’s role

Module 4.  Standards for Charles Sturt Agents

  • Code of Ethics
  • Marketing
  • Agent agreement
  • Expectations from agents

Review module 2, 3 and 4 presentation

Complete assessment

If you need support please contact the international marketing team at internationalclient@csu.edu.au

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