Agent training

Thank you for being part of the Charles Sturt family, and for your constant support in representing the university across the globe.

As part of our commitment to provide you with the most updated information, we have made available the following training material.

Complete Part 1. and Part 2. of the training following the instructions provided below:

Part 1.

This is the marketing training section -  here you will find information about our key selling points, locations, areas of study, scholarships, and how to apply.


Step 1.  Go to the training video here

  • Alternatively, you can also download this presentation on a PDF format.

Step  2.  Tell us when you have completed the marketing training.

  • Declaration of completion here

Part 2.

This section covers 4 modules with the following content:

Module 1.

Genuine Temporary Entrant


Module 2.

Simplified Student Visa Framework


Module 3.




Module 4.

Standards for Charles Sturt



-Factors of assessment


-Key changes


-Bio-security breaches leading to visa cancelation

-Impact of visa cancelation

-Agent’s role

-Code of Ethics


-Agent agreement

-Expectations from agents


1.  Click on the module to access the  training presentation

2. Take notes of relevant  information provided on the training presentation

3.  Take the test below each presentation

4.  Once you pass the test (score over 60%).  Please take a screenshot and email it to

Note: the test allows the same user to go over again multiple times until pass.


Module 1.  Genuine Temporary Entrant  (GTE)

Modules  2, 3, and  4


To receive support

Please contact the international marketing team at